Ensure that you provide the correct password and click on Allow or Always Allow at each prompt.
Note: Keep in mind that depending on your current scenario, this dialog box might appear multiple times. Since you previously locked he ‘login’ keychain, you should see a dialog prompt asking you for permission to access the keychain.o be accessed Next, go use the ribbon menu at the top to access the File menu and click on Lock Keychain “login”.Īfter you do this, open Word (or any other Office app that you’re encountering issues with). Once you’re inside the Keychain Access app, select the login entry from the left-hand side menu. Inside the LaunchPad app, use the search function up top to search for ‘keychain’ then click on Keychain Access from the list of results in order to open up the utility. Use the action bar at the bottom to click on LaunchPad. In this case, you should be able to fix the issue by using the Lock Keychain feature of Keychain Access in order to be able to activate your Word product properly on macOS. Signing with Apple ID associated with Office using Keychain AccessĪs it turns out, the ‘ Machine activation error‘ can also occur due to the fact that the Office ID account associated with Office is not signed in with your macOS machine.
Please try the following suggestions to see if it can help you： I am very sorry for the problem you encountered. There are no older versions of office installed on the computer (it was brand new when I downloaded Office 2019 in June). Yes, I am using the correct login, I have purchased the software, and the license shows up as valid. Created a new user account on my Mac and attempted to activate office via this user Deleted various items on Keychain access and then tried reinstalling I have tried every fix I can find online, and twice spoken to MS support people.
MICROSOFT HOME AND OFFICE FOR MAC ACTIVATION CODE
I've tried the activate by phone option, but the wizard doesn't show the activation code needed. When I follow the links, it gets me to sign in to MS, looks for licences, then says "activating." (spinning circle) - then "Machine activation error". Suddenly Office products started asking me to activate them.
MICROSOFT HOME AND OFFICE FOR MAC FOR MAC
I purchased Microsoft Office 2019 (Home and Student) for Mac in June this year, and all was well until some MS updates a few months back.
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